FAQ

Home >> FAQ

Are you a trading company or a manufacturer?

Are you a trading company or a manufacturer?

We own a factory ourselves, and we can assure the quality we manufactured.

What’s your guarantee or the warranty of the quality if we buy your machines?

What’s your guarantee or the warranty of the quality if we buy your machines?

We offer you high quality machines with high quality after-service. Also we have one year warranty of the spare parts, free of charge.

How can I install my machine when it arrives?

How can I install my machine when it arrives?

We will send our engineer to your side as soon as you get all your machines ready, for testing and teaching your technicians how to run the machines.

How about the spare parts?

How about the spare parts?

After we deal down all the things, we will offer you a spare parts list for your reference.

What after-sales service your company offers?

What after-sales service your company offers?

1, Your inquiry related to our product & price will be replied within 24 hours. 2, Well-trained & experienced staff are to answer all your inquiries in English and Chinese. 3, Working time: 8:00am ~6:30pm, Monday to Saturday. 4, Your business relationship with us will be confidential to any third party. 5, Good after-sales service offered, please get back to us if you got any questions.

Can I visit your factory and send team for learning and inspect?

Can I visit your factory and send team for learning and inspect?

Yes, sure. We will do our best to teaching you how to use the machine. welcome to visit our factory!

Request a Quote
CAPTCHA
Contact Us
  • wechat

    Kaven Lee: +86 138 0962 5140